OUR PROCESS
WE ARE ALL EARS
At Decks N’ Stones, we take a comprehensive approach. Our installation procedure is very carefully designed to ensure a seamless and stress-free experience for our clients. Our team of experts begins by assessing your outdoor space and discussing your design preferences and budget. We believe in going the extra mile and putting ourselves in our client’s shoes. Our strategy is to focus on exceptional customer experience to achieve and finish projects exceeding the expectations of our clients.
9 EASY STEPS TOWARDS
YOUR DREAM
CONTACT US
Fill out the contact form on our website to let us know what services you are interested in. You can also attach any pictures of the area or any pictures you may have seen for inspiration to help us better understand your vision.
INITIAL CONSULTATION
We will get in touch with you to schedule an initial consultation to discuss your project in more detail. During this call, we will ask questions to better understand your needs, preferences, and budget.
ON-SITE ASSESSMENT
We’ll come to your home to conduct an on-site assessment of your property. This visit will help us better understand the space, any limitations or challenges, and to take measurements. During the assessment, we will discuss your preferences, design ideas, and budget.
DESIGN AND PLANNING
Our team will work with you to create a customized design plan that meets your specific needs and preferences. We will also provide you with 3D renderings of the design plan, so you can visualize what the completed project will look like.
PROPOSAL AND AGREEMENT
Based on the information gathered during the consultation and on-site assessment, we will provide you with a detailed proposal outlining the scope of work, timeline, and cost. Once we have agreed upon the proposal, we will sign a contract outlining the details of the project.
CONSTRUCTION
We will begin the construction phase of your project, during which we will keep you updated on the progress and any changes that arise. We will ensure that the construction process is as seamless and efficient as possible.
FINAL WALKTHROUGH
We will conduct a final walkthrough with you to ensure that everything is completed to your satisfaction. We will also provide you with tips on how to maintain your new outdoor living feature.
ENJOY YOUR OUTDOOR LIVING SPACE
You can now enjoy your new outdoor living space and create new memories with family and friends. Our team will always be available to answer any questions or concerns you may have.
WARRANTY
Our work comes with a two-year warranty, and manufacturer warranties cover all materials we use. If anything unexpected happens during the warranty period, we will come to your site and fix it immediately.